" Hi I’m Gareth Stone and I’m the general manager of the Best Western Brook Hotel here in Norwich.
We use Desire Marketing for a number of targeted marketing campaigns. We started off using Desire to help us with our weddings as we’d had a non-targeted approach to weddings in the past - we’d done radio adverts, newspaper adverts, adverts on the back of busses but we’d never really converted any of this spending into actual weddings. So, we approached Desire who came up with a targeted social media campaign. In the first four months of the campaign being live on Facebook we had 24 bookings come through and our Facebook page has gone crazy.
This led to us using Desire Marketing to promote our October 2016 wedding fair through Facebook. This was the only place we advertised the fair it this wedding fair in October last year was the best wedding fair we’ve had to date, out of the six since we’ve done since I’ve been at the hotel.
We were so happy with how the weddings and wedding fair campaign went that we decided to push the use of social media campaigns out for Sunday lunches at the hotel. In the first week of that campaign we had a 500% increase in covers. We have also promoted our Christmas party nights through social media with Desire. Christmas 2016 was the first Christmas we filled every single Friday, Saturday and Sunday in five years.
And finally, we decided to promote the murder mystery events we run at the hotel through a social media campaign with Desire Marketing. We filled the first one we promoted and that has led us to hold two more such events this year.
If you’re thinking of starting you own social media campaign I can’t recommend Desire Marketing enough. The team is extremely friendly and best of all they know what they’re doing".
Gareth Stone, General Manager - Best Western Brook Hotel Norwich
"We’re delighted with our new website. Local digital marketing agency Desire Marketing managed a new ecommerce website for our retail outlet site at Cookes.co.uk. Our team has been very been impressed with Desire’s professionalism and expertise throughout the whole project. The Desire team took time to fully understand our requirements and worked closely with us to ensure the final website gives our customers a great online shopping experience. If you are thinking about changing your website, I really recommend that you use Desire Marketing."
Matthew Morrison, Director - Cookes Band Instruments.
"I met Beks at the Business Show in London. We instantly gelled. Beks seemed to understand the challenges I was facing. My business was still in its infancy and I felt that I needed somebody to help me to give it a final polish before launching properly. I signed up to the mentoring programme, which consisted of Skype and telephone calls with tasks assigned to me each week. I'm really pleased with the results:
• Beks helped me to hone my proposition and make it much more appealing to my audience.
• Website - I now have an updated the website to reflect the changes in my service.
• Social media - I have joined lots of social networking groups that my audience are members of, I am happy to write and promote messages on Facebook, LinkedIn and Twitter.
• I have started blogging and vlogging.
• I have a calendar of events that I will be attending to network with my prospects.
• I've implemented CRM system to help with managing my sales pipeline and communications.
I feel confident that I can go out and sell myself in the knowledge that my marketing backs me up. If you want to carry out your own marketing, but are not sure what you should be doing, I recommend using Beks from Desire Marketing."
Danny Brown - Common Kin
"We’ve been working with Desire Marketing for over two years and are really pleased with the marketing services we receive. They took the time to understand our business, clients and what we wanted to achieve from our marketing. They created a bespoke email newsletter which helps us add value to our clients, along with creating promotional material and merchandise, email marketing and mobile advertising through push notifications to our App. They are a great team to work with, professional and friendly. They are always on hand to provide marketing solutions and nothing is too much trouble. "
Grahame Miller, Managing Director - Argents Chartered Accountants
“I just want to thank Desire Marketing for all their hard work they do for us. As always they are very professional and knowledgeable, and it feels like they are an extension of our own team.” - Jon Blake, Managing Director -
Abate Pest Management
"Kenwick Park Hotel is a beautiful hotel and spa venue. We cater for a range of functions and were looking for ways to increase the number of wedding bookings at the hotel.
We'd been introduced to Desire Marketing through the Best Western Area Manager.
Desire Marketing took the time to come and see us to fully understand our challenges.
We decided to go ahead with a Facebook advertising campaign. The results were impressive, we could see an immediate significant increase in enquiries.
We're very pleased with the work that Desire Marketing have carried out for us… so much so that we are also now run Facebook campaigns for Spa breaks and lodge stays."
Lisa Carter, Head of Sales - Kenwick Park Hotel.
"We’ve been working with Desire Marketing for just over a year now. They have created a great new website and every month come to us with new innovative ideas. Since working with the Desire team our bookings have increased, our website is being seen by more people and we’re getting many more enquiries. "
Donna Littleboy - The Ringland Swan